Frequently asked questions
Have more questions? Contact us.
How can I book a tour?
You can book directly through our website, by WhatsApp, or by contacting our team. Once we confirm availability, you will receive a booking form and payment instructions.
How far in advance should I book?
We recommend booking at least 1–2 weeks in advance, especially during peak season (October–March). Last‑minute bookings are possible depending on availability.
What is included in the tour package?
Our tour packages are designed to be all‑inclusive for a smooth and comfortable experience. Depending on the itinerary, your package generally includes:
Professional English‑speaking guide
Private 4×4 transportation with fuel and driver
Hotel or airport pickup and drop‑off
All entrance fees to sites and natural attractions
Bottled water throughout the tour
Meals (according to the itinerary: breakfast, lunch, or full board for multi‑day tours)
Accommodation for multi‑day trips
Camping equipment when required (tents, mattresses, cooking gear)
Government permits and local community fees
Safety equipment depending on the activity
Each tour page on our website specifies exactly what is included and excluded so you always know what to expect.
Do I need to pay a deposit?
Yes, a deposit is required to secure your reservation. The remaining balance can be paid before or on the day of the tour.
What is the cancellation policy?
Yes, a deposit is required to secure your reservation. The remaining balance can be paid before or on the day of the tour.
What should I bring for a day tour?
Comfortable clothing, sunscreen, sunglasses, a hat, water, and your camera. For volcanic or desert areas, closed shoes are recommended.
Do I need a visa to visit Djibouti?
Most travelers require a visa. Djibouti offers e‑visas for many nationalities.
Can Tata Tour help with the visa process?
Yes. We can provide a Letter of Invitation (LOI) upon confirmed booking to support your visa application.
Do you offer airport pickup?
Yes. Airport pickup and drop‑off can be included in your tour or booked separately.
Can I customize my tour?
Yes. We offer tailor‑made itineraries based on your interests, schedule, and budget.
Not sure which tour is right for you?
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